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TESTIMONIAL EMAILS
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We love to feature our satisfied customer's emails. sally- thank you so much for doing such a wonderful job on my jacket
I am very impressed--I will be ordering a new flying jacket soon as
I have always wanted one and have no hesitation atall in buying from
cirrus-again many thanks yours graham bennett---ps if possible can
you tell me when it was first made as my friends and I are arguing
about when I first brought the jacket--thanks again graham
Sent: 05 May
2008 18:22
To: cirrus-sbs Subject: Re: jacket order DEAR SALLY ,RECEIVED MY FLYING JACKET ,ALL I CAN SAY IS THANKS A
MILLION, ITS GREAT ,FANTASTIC. SUPERERB,MAGNIFICENT.FITS A TREAT,
THANKS ,DEREK
Sent: 07 April 2008 20:40 To: Cirrus & SBS Subject: Re: sheepskin coat delivery Hi, Sally. Forgive me for the delayed response, but I was out of town for much of the past month and didn't get a chance to give the jacket a good look until this last weekend. What a prize! I can't thank you enough! Just what I was looking for: Essentially a longer version of the RAF jacket. Can't wait for next Winter. Thanks again, and Best Regards, Mike Dear Sally ~
I just received the bag and I must say it is INCREDIBLE!!!! Thank
You again for your prompt communication and excellent service. I
already saw a few things in your catalog that I think I will have to
have in the near future.
Also I think I have all the information I need on the paper
work that you sent to fight that second charge with my credit
card company. If there is an issue I will be back in touch.
Sincerely an EXTREMELY SATISFIED CUSTOMER!
Joanne
Sent: 26 March
2008 14:26
To: cirrus-sbs Subject: RE: jacket from cirrus Good morning, Sally.
Just a short note to advise that I have received the jacket, and
it is perfect. Thank you so much for your kind efforts and
help.
Sandra Graham
Sent: 26 March
2008 11:04
To: cirrus-sbs Subject: Re: Spitfire Fig 1 jacket Has arrived and it is a great success, thank you so much for getting
it here so quickly. The classic car is arriving today as well,
so the delivery timing was perfect. I think you will be getting
on order for one for myself in the summer otherwise I shall be frozen
and jealous!! Regards, Anthea Gray
Sally
Jacket received this afternoon. I have to say the quality and fit
are superb - even better than I was expecting.
Thank you for a job well done. I'm sure I will get many years
of wear from this fine product.
Regards
Quentin Knowlson
Dear Cirrus
You may remember I recently bought a Fig 5 Classic
Mustang Flying Jacket from you, on February 6th in fact. As
I was nearby I phoned to see if you were open, drove
over and bought the jacket. You made my wife and I most
welcome offering us a wide choice. How lucky we were
you had one available exactly what we wanted. The jacket is
superb and it is amazing how many people have admired it when
it is being worn. Many thanks for your excellent customer service,
especially fitting the inside pocket whilst we waited, that
was a lovely touch.
We will be back in time for next winter, this time for a
hat! Life is much easier in the Scottish Highlands with the
jacket, it will be even better with the helmet!
Once again many thanks for an excellent product and excellent
service.
Anthony and Josephine Pierce
Sent: 20 February 2008 21:02 To: Cirrus & SBS Subject: RE: Fig 2 mustang jacket order. To: <cirrus-sbs@btconnect.com> Sent: Friday, February 01, 2008 9:43 AM
Subject: B3 Gunners Jacket
Attn Sally MacKinnon
Dear Sally,
Just a quick note to say Arthur's jacket arrived safely yesterday
about 11.30 a.m.
He is extremely pleased with it and the fit is great with plenty
of room for a jumper underneath. The extra sleeve length is perfect
and he likes the dark leather seam overlays as well, which add
a bit more contrast interest! It has arrived just in time for
the forecasted cold snap. A satisfied customer!
Arthur did not get home until late last night and was off early
this morning, hence my e mail to you, but I am sure he will be in
touch to thank you himself.
Again, can we both say thank you to you and your team for your
excellent customer service. It has been a pleasure dealing
with you.
Thanks again, Helen Sent: 16 January 2008 19:19 Dear Jo Tina Sent: 04 January 2008 11:50 Sent: 02 January
2008 15:24
To: Cirrus & SBS Subject: RE: jacket order Hi Sally
Keith really loved his jacket on Christmas
morning and was really disappointed that it didn't quite fit him. Nothing
to do with you, I obviously should have added a couple of inches to
the size he takes in sweaters etc. I have sent it back registered post
to you today with a note asking for it to be a couple of inches larger
on the chest and round the waist. I am sorry to be so much trouble.
The jacket was beautiful and he can't wait to wear it. I might even
order one for myself later I have a birthday coming up.
Many thanks for everything
Joanne Glover
Sent: 01 January 2008 12:07 Hallo cirrus I bought my A 2 from you when you were selling them for £100 many years ago it is still in use and in good nick after all this time and for the sum I think it was £20 a first world war flying helmet this is still in regular use I get a few smiles but it is lovely to use in our m gs regards tom Johnson Sent: 19 December 2007 09:32 Sent: 18 December 2007 13:25 Sent: 18 December 2007 22:18 Dear Sally, Just received the Hurricane jacket with the two flyer helmets today. Many thanks to You and all at Cirrus for this perfect service and delivery just in time for christmas days. Quality of the jacket is far far away from usually goods you can get today -more than perfect- as perfect as the first one I have. I am sure my brother will be lucky with this jacket as myself. Thank You very much again for the great and prompt service. Merry Christmas to You and all at Cirrus. Best regards Hans Sent: 17 December 2007 22:43 Dear Sally, I recieved my jacket today, It fits perfectly, thanks for your great service, Regards, Chris. To: Cirrus & SBS Just to say that my jacket was delivered as promised. I initially found it a little uncomfortable compared with my older thinner model but now that it has creased up a bit it is truely wonderful, very comfortable and very warm. I've still got the roof off my Morgan Roadster and even the back of my neck is warm (lost the hair some time back). Thanks v much. To: Cirrus & SBS Sent: Monday, November 12, 2007 10:03 AM Subject: Pilot Jacket Dear Sally To: cirrus-sbs@btconnect.com Sent: Wednesday, November 07, 2007 12:47 PM Subject: Jacket safely arrived Dear Jo and Sally To: 'Cirrus & SBS' Sent: Wednesday, November 07, 2007 5:14 PM Sally, Tim Bull From: Sylvain PERETTI dear Cirrus people , To: 'Cirrus & SBS' Sent: Tuesday, October 02, 2007 7:41 PM Subject: RE: Correct Sizing WOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Brilliant jacket & fantastic service – I’ll be back as I want a normal leather jacket; thank you again
Regards
Chris
Chris Haley Director Sent: Thursday, September 06, 2007 10:04 AM Subject: New jacket Dear Sally, Jo Stewart Cirrus (UK) Ltd Harleston Industrial Estate F{arleston Norfolk England IP2O 9EB 3d September 20A7 Dear Jo, .We just wanted to thank you for dealing with our recent order so promptly and efficiently. We are delighted with the bag, which arrived in good time and are looking forward to taking it on its first tnp to Africa next week! v . '---- ---:- Thanks again To: cirrus-sbs@btconnect.com Sent: Sunday, June 17, 2007 11:02 AM Subject: RE: Purchase of sheepskin flying jacket Dear Sally, To: <cirrus-sbs@btconnect.com> Sent: Tuesday, April 17, 2007 9:41 PM Subject: Cirrus Pioneer leather bag Hi there, I have just been browsing the website and thought I'd give you an update about my Pioneer antique leather bag. I purchased this in 2000, and in the interim it has been used every single day, and has accompanied me to Australia 3 times and all over Europe. It always elicits many positive responses, and I have to say a very deserved "thank you" for making such a fabulous piece of luggage!! Kevin Lindsay To: Cirrus UK
Cirrus UK <cirrus.uk.ltd> wrote: Sent: Sunday, March 11, 2007 10:58 AM
Sent: Thursday, December 21, 2006 3:03 PM Goodmorning Eve: The jacket arrived yesterday. I won't be returning it. Fits well and Merry Christmas, To: cirrus-sbs@btconnect.com Sent: Sunday, December 10, 2006 4:36 PM Hello! Recieved my goggles and sheepskin gauntlets today!!! Excellent!!! Thank You and Merry Christmas to each and all at Cirrus!! Cheers! steve To: 'Cirrus UK' Sent: Monday, November 27, 2006 10:45 PM Subject: RE: jacket order The Jacket arrived ! I love it. The fit is good, the quality is superb, & the style is great. I’m super pleased with the purchase. I’ll probably order some other small items soon. Thank you. The measure of a business is not how it treats its customers when everything
goes right, but how it acts when something goes wrong. Nowhere is this
more true then when the customer is in another country. Sent: Tuesday, November 21, 2006 6:47 PM Subject: Re: A2 order Dear Sally and Eve, To: "Cirrus UK" Sent: Thursday, November 02, 2006 8:17 AM Subject: m45 field jacket Dear Eve, I am writing to express of gratitude of the jacket. The jacket arrived
recently Regards To: 'Cirrus UK' Sent: Friday, November 03, 2006 10:08 AM Subject: RE: Simpson Defender Mustang Dear Sally and Eve and Co To: cirrus-sbs@btconnect.com Sent: Friday, October 20, 2006 7:30 AM Subject: Re driving coat Attention Sally Good morning My coat has arrived in good order & the fit is perfect. Very pleased indeed with it. At some point I would like a pair of the ”Leather Gauntlets 1930 style” fig. 28 .What sizes do they come in? or are they made to specific size. Appreciate your comments. Regards Reply-To: "Cirrus UK" Subject: Jacket Date: Thu, 12 Oct 2006 13:15:56 +0100 Hi Juha, Hello Eve and everybody there in CIRRUS, I just received my original
flying jacket today. What can I say I have dreamed this kind of jacket
many years and finally I have it. I think that the christmas came two
months earlier than usual. Best wishes, JUHA from FINLAND To: cirrus-sbs@btconnect.com Sent: Tuesday, October 10, 2006 10:02 PM Subject: Thank you note from Lee. Dear Sally, I would just like to say how pleased and impressed I have been with my new Adams Jacket and Chaps. I know it was a difficult request for you to make my chaps from scratch and without a pattern but you excelled yourself and made me a perfect matching pair. They are superior to others I’ve seen this summer and I have finally managed to break them in like you suggested and they are really beginning to look cool. I’m convinced I will have many more years of riding and use from such hard wearing garments. You came up trumps with my odd request for matching chaps but I would just like to say I am so pleased I asked. My deep brown chaps and jacket are quite unique and really make me stand out from the crowd. I cannot endorse or recommend your products more highly they are superb. Thank You To: cirrus-sbs@btconnect.com Dear Sally, To: 'Cirrus UK' Sent: Monday, July 31, 2006 6:24 AM Subject: RE: jacket delivery Dear Sally, Received my jacket today all the way from England. Fitted great, looks great. Went over it with a fine tooth comb, stitching was wonderful, materials were great. Thankyou for the name patch. Please thank all those who made my jacket. Their efforts have made me a very happy owner. Looking forward to my snow trip to Canada in a few months to really test it out. Best wishes Sent: Tuesday, June 06, 2006 6:13 PM Subject: Re: bag delivery
Sent: Thursday, May 11, 2006 11:19 AM Sally, Received the jacket today and its a masterpiece. It has exceeded all expectations and is a credit to you. Despite the fact that I'm shaped like a teapot you have managed to craft the jacket perfectly and it fits beautifully. I look forward to growing old disgracefully with the jacket and know it will always look better than the person it covers. I wish you well and thanks again. Conan Doyle. To: Cirrus UK
today i got my Flyingjacket and I am much inspired. It fits perfectly,compliment for the quality I am very content. Again thank you. Greetings from Switzerland Elvis To: "Cirrus UK"
To: Cirrus UK Sent: Thursday, May 04, 2006 11:44 AM Subject: Re: jacket order Dear Sally To: Cirrus UK Sent: Thursday, April 20, 2006 9:11 AM Subject: Re: jacket delivery Dear Sally, To: Cirrus UK Sent: Friday, March 31, 2006 1:46 PM Subject: Re: bag delivery Dear Sally, What a excellent quality - outstanding. And this in the year 2006! Many thank's, Regards Lars Hansen To: Cirrus UK Hello Sally, I just wanted to say a very BIG thank you for the dark brown flying jacket, it's just what I wanted in every way and looks fantastic. The quality is absolutely superb; in fact I have not been able to find such like anywhere else. I shall wear it right up until the summer months and for the first time ever I am quite looking forward to the winter again so I can wear it for the full duration, once again many thanks...Frank To: cirrus-sbs@btconnect.com This is just to say how delighted I am with my bespoke flying jacket which arrived ahead of schedule this week. This jacket replaces a dilapidated and much loved original WW2 jacket handed down by my Father. Before placing the order with you, I carefully scrutinized jackets made by 4 other manufacturers and decided on Cirrus because the Hurricane fleece most closely matched the original. As well as being an odd size, I am very particular about clothing and feel vindicated in my choice as the quality of your work is exceptional and far exceeded any expectations. My 7 year old son is already campaigning to be its next owner and I am confident that it will last a generation beyond him. In conclusion, a big “thank you” to yourself and all at Cirrus. Best wishes, Neil To: cirrus-sbs@btconnect.com I would just like to thank you for my 'Irvin' flying jacket. To: Cirrus UK Sent: Tuesday, February 28, 2006 5:12 PM Subject: Re: Cirrus flying jacket
To: cirrus-sbs@btconnect.com Sent: Thursday, February 23, 2006 9:56 AM Subject: Attention of Kathy
Sorry to be so long in sending you this email. Jacket arrived safely. It is very good indeed, nice and warm. I am very pleased with the appearance as well.
Simon Gordon. To: cirrus-sbs@btconnect.com Sent: Thursday, February 23, 2006 12:51 PM Subject: my jacket
Cheers and thanks Richard vobes To: cirrus-sbs@btconnect.com Sent: Wednesday, December 14, 2005 7:12 AM Subject: Thanks
To: cirrus-sbs@btconnect.com Sent: Thursday, December 15, 2005 3:37 PM Subject: Thanks
Regards Gary Whittam To: cirrus-sbs@btconnect.com Sent: Tuesday, December 20, 2005 5:41 AM Subject: Re: jacket delivery
From: Douglas Slater To: Cirrus UK Sent: Friday, December 09, 2005 12:13 PM Subject: RE: re Cirrus fig 5 in Spitfire
To: cirrus-sbs@btconnect.com Sent: Tuesday, December 06, 2005 3:38 PM Subject: Jacket Hi Sally Just a quick note. Picked up the jacket from London. Good fit and very warm (especially with the sheepskin lining) ! Great ! Thank you very much. Should last for years !! Cheers Doug To: os73@dial.pipex.com Sent: Monday, December 05, 2005 8:29 PM Subject: Re: gunner's jacket
To: 'Cirrrus UK'
I have received my jacket yesterday, November 8th, in good order.
My compliments to you and your craftsmen. The jacket (sheepskin bomber jacket, hurricane) exceeded my expectations as it fits extremely well and the materials used are of the highest quality. I am confident that this jacket will be my favourite for the years to come.
Again my sincere thanks for producing such a top quality handmade jacket!
Ralph W. Reefman The Netherlands To: Cirrrus UK Sent: Tuesday, November 08, 2005 3:08 PM Subject: RE: cirrus Jacket
To: Cirrrus UK Sent: Tuesday, November 08, 2005 2:14 PM Subject: Re: bag delivery
To: <cirrus-sbs@btconnect.com> Sent: Saturday, November 05, 2005 1:42 AM Subject: AMAZING! Colin and Sally I received my Hurricane Jacket today.....absolutely better than I could ever imagine!! Thank you so much. It arrived so quickly! Just in time for the winter....i'll be the envy of everyone! Thanks Mark To: <cirrus-sbs@btconnect.com> Sent: Tuesday, October 25, 2005 5:40 PM Subject: recent purchase of flying jacket WOW! Just received my flying jacket,excellent quality beautifully made. Send my thanks to your machinists.I never thought i would want the winter months to come so quickly. Regards Keith To: cirrus uk ltd Colin, Just a quick note to let you know that I was finally able to pick up the jacket at the post office. More importantly, I wanted to let you know that I am absolutely thrilled with it!!! The quality exceeds my expectations and I am so pleased with the Mustang color/texture of the both the interior and exterior. It was well worth the wait. It is by far the nicest jacket I have ever owned. Thanks!! R.A.F. To: cirrus-sbs@btconnect.com
Hi Sally , Collin . Hi Sally Sent: Monday, February 21, 2005 5:45 PM Subject: My Jacket
P. S. Sent: Monday, February 21, 2005 10:36 AM Subject: RE: gladstone bag
Sent: Saturday, February 19, 2005 11:42 AM
Sent: Tuesday, February 08, 2005 2:37 PM Subject: Many thanks
Sent: Monday, February 07, 2005 10:24 PM Subject: Re: cirrus in spitfire
Sent: Thursday, December 16, 2004 12:42 PM Subject: My new coat :-)
My new long coat came with my friend on Monday. I have enjoyed using
it every time I have been out of the house since! It is beautiful,
soft and light :-) You have managed to make a coat that has the unique
combination of being sturdy and tough with elegance. That is just perfect
for me :-))....and rather difficult to find clothes which have this
combination. I am rather a sturdy kind of person who also like to look
a little elegant at times... Before too long, I am rather sure you will get a few new orders from friends who are beginning to find they could definitely use such a coat too. Thank you for all your assistance regarding the VAT reclaim, it made it easy for my friend to further process the form. We enjoyed visiting you, it is always interesting to see production sites and exciting to meet the people who make the products. Having met you and seen your place makes my coat even more valuable for me. Best wishes to you all and We wish you Aud Marit V. Esbensen Sent: Friday, December 10, 2004 3:45 PM Subject: Re: re cirrus fig 5 Hello again, Sally. Please ignore my previous message. The jacket arrived yesterday All I can say is "WOW"! Absolutely the best such jacket
I've ever Thanks again, and you will be getting another order from me early next year. Best Regards, Mike Brown
Sent: Saturday, November 06, 2004 5:12 PM
I'm astounded, I'm amazed, I'm delighted ! The coat arrived yesterday ( Friday ) without so much as a hiccup through customs and so quickly since you advised me it was on its way !! I can't thank you enough. It is magnificent - it is beyond fine ! Your consideration in sizing is perfect and the leather, the workmanship, ( or to be politically correct - workpersonship ! ) is just a joy ! Thank you so much to you and the craftspeople at Cirrus for a coat that I'm sure will last for many, many years to come, on bike or on the cold streets of New York. It is a credit to British industry. I have no doubt that we will have contact in the future for any of my further leatherwork needs ! In the meantime, please thank all the people at Cirrus on my behalf, and a big thanks to you Sally. Best regards, Roland Alderton. To: cirrus-sbs@btconnect.com Sent: Wednesday, October 20, 2004 9:05 AM Subject: Thank you Julie for such excellent service
Julie took the time and trouble to find out exactly what might (literally) fit the occasion (which was my wife's birthday) and ensured that the jacket provided was a perfect fit. My wife is delighted with her present and I must add it looks really splendid. So once again please pass on my thanks to Julie for all her time and trouble last Thursday Yours sincerely Rob Sent: Monday, March 08, 2004 10:42 AM Subject: Thanks Dear Julie H. four weeks ago I received a flying jacket, I ordered through the With compliments ps. I have passed on your address, so you might have a few other customers Sent: Wednesday, February 25, 2004 4:53 PM My stuff arrived a couple of day ago. I have to say that in our throw Sent: Monday, March 01, 2004 1:41 PM Dear Sally Sent: Monday, December 29, 2003 7:39 PM Subject: Cirrus Bomber Jacket. Dear Sally and your Team. I would like to congratulate you all in supplying me with a truly superb Flying Jacket, my order was handled in a truly professional way, and when I recieved the jacket it exceeded all my wildest dreams. It is very soft and comfortable whilst flying which is very important, and is the envy of all my pals at the Flying Club !! I am now going to spoil myself even further in ordering a G1 American Jacket, so that I can pose even more. Great Service,Great Product: I would recommend your Company to anyone who is contemplating one of your products. Phil Knight. Sent: Friday, December 19, 2003 11:43 AM Julie, Sent: Friday, December 12, 2003 12:04 PM
Sent: Monday, November 10, 2003 11:24 AM Dear Sally; Sent: Tuesday, October 07, 2003 10:22 AM Subject: Cirrus order Dear Ian, Sent: Monday, October 06, 2003 1:27 PM Subject: goggles and helmet I want to thank you for your help and promp service we received when
my son Matthew and I ordered goggles and a helmet from you. They were
for my husbands birthday and he was highly delighted with them. We had
discussed exchanging the goggles if they werent suitable but they are
just what he had in mind. So thank you once again for all the help. Sent: Tuesday, September 09, 2003 12:26 PM Subject: RE: Flyingjacket.com Web Site Order Form Sally, Thank you very much, the coat is perfect. My wife is so impressed that
she If I wanted to order a Merlin jacket and a safari shirt too, are the Finally, and I'm sorry to be a nuisance, but the goggles were not included Thanks and kind regards, John Tubby. Sent: Tuesday, January 14, 2003 4:59 PM Sent: Wednesday, September 03, 2003 8:40 AM Dear Sally, Sent: Sunday, July 27, 2003 9:44 PM Dear Sally, Sent: Thursday, February 20, 2003 12:00 AM Subject: Leather Jacket To whom it may concern, My Christmas present in January!! The post just delivered my A2 jacket, it is remarkable! It exceeds all my expectations for style, color, and the fit is unbelievable. The test is the fit in the back from the shoulders to the waist. This is a real custom fitting jacket in every sense of the word. I don't know how you do it with just a few measurements. The red lining is the extra touch for me so thank you! This jacket for womyn is a must! The thicker steerhide is very stiff, but I've worn the jacket for an hour already and it has softened with the wear... This afternoon I'm going to take a ride in the roadster in the fog with top down to start breaking it in. Thank you for the attention you all give to your product. I couldn't be more happy. Worth the wait! Thanks again, Patricia Tyler Stanley The inside pockets didn't get in, but the jacket is so nice I won't miss them! Sent: Saturday, January 25, 2003 12:35 AM Subject: just to let you know....
Just to let you know that my jacket arrived safely today and it truly wonderful. It fits me perfectly. As an artist and a maker of bespoke items myself, I truly appreciate the skill that has gone into making it I would be grateful if you thank those who made it for me. Im so pleased in fact, that towards the middle of March I shall return to you again for a leather bag this time!
All the best,
Nick Sent: Tuesday, January 28, 2003 7:03 AM Subject: RE: Classic flying jacket oreder enquiry
Sent: Wednesday, February 05, 2003 8:23 PM Subject: My new jacket.......... Christine, To: "'Cirrus UK'" <os73@dial.pipex.com> Sent: Tuesday, June 11, 2002 9:47 AM Subject: RE: Flyingjacket.com Web Site Order Form
Just a brief message to say that I received my flying jacket and am
utterly Many thanks Karl Billington To: cirrus-sbs@btconnect.com Sent: Saturday, June 01, 2002 3:28 PM Subject: mustang flying jacket
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